Privacy Policy

Last updated: January 2025

Introduction

Australia Excellence Group Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries to us.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information: We may collect the following when you submit an inquiry or request a quote:

• Name and contact details (email, phone number)
• Company name and website
• Job title or designation
• Product requirements and shipping details
• Any additional information you provide

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations
• Process and fulfill orders
• Communicate with you about your requests
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (legal, accounting)
• Government authorities when required by law

Data Storage & Security

Your information is stored securely using industry-standard practices. We implement appropriate technical and organizational measures to protect your personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@australiaexcellencegroup.com.au
Location: Sydney, NSW, Australia